Customers appreciate the product's appearance and soft texture, with some finding the colors to be a pleasant surprise. However, opinions on the color are mixed, as some reviewers found the shades to be significantly different from the product photos, appearing brighter and more vibrant than expected. The material has also received mixed feedback, with some finding it good and soft, while others describe it as thin, cheap-looking, and prone to damage. While the product is noted for its washability, concerns exist regarding its durability and how well it will hold up to cleaning and traffic.