Customers highly praise the product's appearance, describing it as gorgeous, beautiful, and classy, with many noting its striking aesthetic. The quality is generally considered good, with a sturdy base and well-made materials. However, some customers have noted imperfections in the glass and issues with the application of the silver inlay, leading to mixed opinions on overall quality and material. The product is also seen as a good value, with many feeling it looks more expensive than it is.