Customers find the product to be visually appealing, with many praising its appearance and describing it as beautiful, cute, and gorgeous. The quality is frequently highlighted as excellent, with reviewers noting the product is well-made and sturdy. The weight of the product is also a common positive point, with many reviewers mentioning it is heavy enough to hold books securely. While generally functional, some customers noted that the weight might not be sufficient for very large or heavy books, and a few experienced issues with the product breaking.