Customers generally praise the product's appearance, with many finding it gorgeous, beautiful, and very realistic, even fooling some people. The product quality is also frequently highlighted positively, with reviewers noting realistic color, texture, and good construction. Customers also feel the product offers good value, with some stating they've paid significantly more for similar quality. However, opinions on product quality are mixed, as some customers find the leaf attachments look fake and the branches do not open to appear realistic. Some reviewers also expressed disappointment with the quality, finding the leaves difficult to arrange and the plant poorly made.