Customers generally find the product to be attractive and well-made, with good quality materials. Many appreciate its appearance and how it fits well in their rooms. However, opinions on assembly are mixed, with some finding it easy and others experiencing difficulties due to unclear instructions or poorly labeled parts. The size of the compartments is a point of contention, with some finding it suitable for women's shoes but too shallow for larger men's sizes. Despite these issues, many customers feel the product offers good value for its price.