Customers praise the product's beautiful appearance, with subdued colors and a gorgeous nubby texture that adds depth. The material is described as pure soft wool, sturdy, and not prone to shedding. The color is noted as soothing and creamy, working well in various home decors. However, some customers find it difficult to vacuum due to dirt getting trapped in the deep creases. There are also mixed opinions regarding its suitability for households with pets.