Customers praise the product's quality and appearance, noting that it brightens rooms and looks sophisticated. The color is generally well-received, with many finding it true to online images and a nice addition to their decor. The product is also considered a good value for the price. However, a significant concern is shedding, with many customers reporting persistent shedding even after extended use. Some also mention that the material collects lint and dust, requiring frequent vacuuming.