Customers praise the product's beautiful appearance and good quality, noting it looks great and is well-made. The color is also a positive point for many. However, there are significant concerns regarding value, with several customers finding the product overpriced for its perceived quality, particularly mentioning flimsy cardboard backing and plastic inserts instead of glass. Opinions on the material are mixed, with some appreciating the plexiglass and secure backing, while others are disappointed by the use of cardboard.