Customers appreciate the product's appearance, with some finding it beautiful and looking as hoped, while others are happy with its overall look despite it appearing smaller than expected. However, there are significant concerns regarding assembly, with many describing it as a nightmare, difficult, and time-consuming due to parts not lining up and requiring extensive effort. The quality and material are frequently criticized, with customers reporting cheap construction, nicks, warped pieces, and fragile particle board that chips and splits. Despite these issues, some customers feel the product offers good value for the price, though others consider it overpriced given the quality and assembly challenges.