Customers generally praise the product's attractive appearance and good quality, noting it is well-made and sturdy. Many reviewers find it to be a great value for the price, with some stating it looks more expensive than it is. The product is also reported to function well, providing adequate heat and being easy to set up and use. However, there are concerns regarding durability, with several customers experiencing chipping, scratching, and fading of the finish, even when the product is covered.