Customers praise the product's appearance and quality, noting its beautiful design and good construction. However, opinions are mixed regarding the color, with some finding it true to the pictures and others noting discrepancies, particularly with the petal color appearing cream or beige instead of white. The product's quality is generally viewed positively, though some customers report significant shedding and fraying, impacting its durability and making it difficult to keep clean. The material, identified as wool, is appreciated by some for its natural properties but is also a source of complaints due to excessive shedding and fibers clinging to clothing.