Customers praise the product's delightful and long-lasting cinnamon fragrance, which creates a warm and festive atmosphere. Many reviewers highlight its excellent scent throw, noting it fills entire rooms without being overpowering. The product is also commended for its durability, with a long burn time that offers good value for money. However, some customers have experienced issues with the candle's performance, reporting uneven burning and tunneling, where the wax melts only in the center, leaving the sides untouched.