Customers appreciate the attractive appearance and design of this product, noting its lovely look and ability to elevate artwork. However, opinions on quality are mixed, with some praising its sturdiness and finish while others report issues with damage upon arrival, separating corners, and cheap materials. Concerns were also raised regarding the product's value, with some customers feeling it was overpriced for the quality received. The structure is generally viewed positively, though some found the backing to be of poor quality.