Customers appreciate the beautiful aesthetics and perfect sizing of this product, noting it fits collages and large displays well. The gold finish is described as great and nicely done. However, some customers express disappointment with the material, specifically mentioning a cheap cardboard backing and a desire for real glass. Opinions on value are mixed, with some finding it a good purchase for its quality and unique sizes, while others feel the price is high, especially considering the matting is not always included.