Customers appreciate the attractive appearance and vibrant colors of this rug, often describing it as beautiful and cozy. Many reviewers also highlight its soft texture, making it pleasant underfoot. However, there are significant concerns regarding the product's quality and material. Several customers report issues with sparseness, visible backing, yarn unraveling, and the rug not holding up well to foot traffic or vacuuming. Some find the material to be cheap-looking and not as full or plush as depicted.