Customers generally find the product visually appealing, with many noting its cute design and pretty details that match online images. However, opinions are mixed regarding its size, with some finding it petite and suitable for small spaces, while others consider it smaller than anticipated or insufficient for storing clothes. The product has received negative feedback concerning its quality, with customers describing it as not sturdy and having issues with drawers not opening smoothly. Assembly is also a significant concern, with multiple reviews highlighting that the product is not fully assembled as advertised, involves too many pieces, and is time-consuming to put together.