Customers appreciate the product's appearance, with many finding it beautiful and unique, resembling a piece of art. The color is also a positive aspect for some, described as the perfect shade and matching online images. However, opinions are mixed regarding the material, with some reviewers finding it rough, scratchy, and of cheap fabric, even comparing it to burlap. There are also concerns about the quality, with one review noting the material being too thin and another describing it as cheap fabric.