Customers praise the product's beautiful appearance and elegant design, noting that it elevates their living spaces. Many find the size to be perfect, with some appreciating that it is larger than expected. However, there are significant concerns regarding the quality and functionality of the clock. Several reviews mention issues with the clock mechanism, including hands that are flimsy, bent, or stop working altogether. Some customers also report that the mirror is made of plastic and can be easily scratched, leading to disappointment with the overall value.