Customers highly praise the product's beautiful appearance, noting its stunning look and how it serves as a dramatic statement piece. The size is frequently mentioned as being larger than expected, in a positive way, making it an admirable accent. Reviewers also commend the product's quality and the unique, chic texture of the material. However, some customers reported issues with the product arriving damaged, with broken glass or a damaged frame, and one noted a lack of hanging hardware on the back.