Customers are highly satisfied with the product's realistic appearance and good quality. Many reviewers appreciate how lifelike the plant looks, often fooling others into believing it is real. The included planter and stones are also frequently mentioned as attractive additions. However, there are mixed opinions regarding the product's size, with some customers finding it smaller than expected or not as full as depicted. Value is also a point of contention, with some feeling it is a good investment while others consider it pricey for the perceived quality and size.