Customers find these pillows to be very comfortable and soft, with many praising their quality and value for money. The pillows are described as plush and full, offering good support for both side and back sleepers. However, some customers have expressed concerns about the material, noting a plasticky casing and the occasional feeling of feathers poking through. Opinions on softness are mixed, with some finding them perfectly soft and others describing them as too firm or having crunchy feathers.
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