Customers praise the product's beautiful appearance, vibrant colors, and high quality, noting its luxurious feel and upscale look. Many reviewers find the size to be perfect for their beds and decor. However, some customers express disappointment with the material, describing it as cheap, flimsy, or not as advertised, with a few noting it appears as crushed velvet rather than faux silk velvet. There are also comments about the pillow being underfilled and not holding its shape well.