Customers highly praise the product's attractive appearance, noting its chic and beautiful design that looks more expensive than its price. The trays are described as gorgeous, lustrous, and a perfect accent piece. Reviewers also find the product very useful and practical, with the larger tray being ideal for serving and the smaller one perfect for cosmetics or holding drinks and snacks. The sizes are considered great, fitting well on ottomans and couches. Customers are pleased with the quality, describing the trays as well-made, solid, and high quality.