Customers highly praise the product's appearance, describing it as beautiful, gorgeous, and elegant, with many noting its substantial and well-crafted quality. The size is also generally well-received, with some finding them larger than expected and others noting they are just the right size for counters. The product is also considered a great value for the price. However, there are mixed opinions regarding the color, with several customers noting that the white is not a true white but rather has a yellow or dirty hue, and some found the colors to be grey and black instead of white and black as pictured.