Customers consistently praise the exceptional quality and appearance of this rug, noting that it looks and feels more expensive than its price suggests. Many reviewers highlight its impressive thickness and luxurious feel underfoot. The value for money is frequently mentioned, with customers finding it to be a great bargain. While most are pleased with the colors as pictured, a few have noted that the color can appear slightly different in person, with one reviewer mentioning the gray option being more blue-gray.