Customers appreciate the attractive appearance and vintage style of this product, noting its beautiful details and how it looks great in various rooms. The quality is frequently praised, with many finding it to be good for the price. The pendulum feature is a highlight for some, adding a unique touch. However, opinions are mixed regarding the pendulum's ticking sound, with some finding it bothersome while others have found ways to mitigate it. There were also isolated reports of the product arriving scratched.