Customers appreciate the product's modern appearance and ease of use, with many highlighting its great water performance and high quality. The functionality is generally well-received, with users enjoying the multiple spray settings. However, some customers have noted that the water pressure can be weak in standard mode, and a few experienced issues with settings not working well or the product clogging with hard water. There are also mixed opinions regarding the product's size and material, with some wishing it were larger or made of metal instead of plastic.