Customers find the product to be visually appealing, with many praising its appearance and color, noting it is as pictured or even better. The chairs are also described as comfortable and of good quality, with a sturdy construction. Assembly is frequently mentioned as being easy and quick. However, some customers noted that the "stone" color is more white than expected and may not be ideal for homes with children or pets. There were also isolated reports of parts breaking during shipment or assembly.