Customers find the product visually appealing, with many praising its beautiful appearance and how it enhances their dining spaces. The sturdiness and good quality of the chairs are frequently highlighted, contributing to a positive overall impression. While many reviewers found the chairs comfortable, a significant number noted that they can be uncomfortable without cushions, describing the texture as rough. Assembly is generally considered easy, though some experienced minor difficulties. There were isolated but serious concerns regarding termites and sawdust, impacting the perceived quality for those affected.