Visit this article to learn about the different delivery options available for your order.
Wondering when your order will arrive? This article explains how you can see your estimated delivery date and how you can track your package.
Unable to locate your package? This article explains what you need to do.
Need to update some details on your order? Check out this article to learn about the options available to you.
Items bought on wayfair.com can only be shipped within the US. Visit this article to learn about our international sites.
Do you need to give special instructions to the delivery driver for your order? This article explains how you can do this.
Learn more about Project Consolidated Delivery Terms & Conditions
Learn more about Wayfair Delivery+
This article explains the different possible stages of your order.
Changed your mind about an item you bought? We accept returns for most items within 30 days of delivery. Click into this article to learn more.
Expecting a refund? Refunds may take up to 14 business days to process. Visit this article to learn more about refund methods and timeframes.
Have you received an item that's damaged or defective in some way? This article explains how we can help.
Is the item you received different to what's on the website? Click into this article to see what options are available to you.
Is there a part missing from your item? This article explains how we can get that sorted for you.
Smaller parts are sometimes stored in safe places for shipping purposes. Check out this article to learn more.
Have you changed your mind about an order and want to request a cancellation? Click into this article for guidance.
Learn more about Wayfair Support Center
This article explains what you need to do if you receive an item that may be hazardous.
Need to know which payment methods are accepted at Wayfair? Don't worry, we take most major credit cards, as well as gift cards and personal checks!
Need to manage your Wayfair credit card account or apply for a new card? Learn more about logging in or opening a new line of credit.
We love a good deal as much as you do! We offer special promotions and discounts to our customers. Check out this article to learn more.
This article tells you what you need to know if your order has been placed on a payment authorization hold.
Visit this article to learn about Wayfair's pricing policies.
Read this article to learn more about the Wayfair Rewards Program.
Powered by Birdie, Wayfair's new cash registry allows you to receive monetary gifts. Read this article to learn more.
This article covers everything you need to know about buying and using Wayfair gift cards.
Need to update personal information on your account? Visit this article to learn about the available options.
This article will answer all of your questions about placing an order with Wayfair.
This article provides information on the haul-away service for mattresses.
Learn more about disposing of unwanted furniture.
Learn more about our assembly and installation services.
Learn more about our protection plan offers.
Interested in buying a large appliance? This article covers everything you need to know.
This page will direct you to helpful articles on assembly, appliances, mattresses, and protection plans.
Get tips on how to unpack, clean, and maintain your upholstered furniture.
Follow the guidance here to keep your rug looking new for years to come.
See our tips on how to clean and store your outdoor furniture for bad weather.
Sometimes parts are stored in different places than you would expect. Here's our tips for finding all of your furniture parts.
Purchased an item with coolant? Wait 24 hours before plugging it in so that the coolant can settle after shipment.
Read about data protection practices into our business processes to ensure we continue to deliver the best services to our customers.
We take online security very seriously. Read about our recommendtions to protect your account.
Read about actions to take if you see any suspicious activity related to your Wayfair account or suspect that your account may have been compromised.
Learn about how to protect your Wayfair account and its security from being compromised.
This article gives guidance on what to do if you receive any suspicious emails.
Wayfair Registry closed on December 31, 2022. We look forward to reintroducing a new and improved registry service in the future.
Learn about our different contests and how to enter!
Our guidelines aim to create a supportive and trustworthy community by encouraging authenticity, thoroughness, and respect.
Learn about the steps we take to ensure our suppliers share our commitment to ethical and responsible sourcing.
We're dedicated to making our websites and apps accessible to all users by working with accessibility partners. Read our accessibility statement here.
Selling on Wayfair gives you the opportunity to grow your business through a new retail channel. Learn more about what it takes to sell on Wayfair.
We're committed to responsibly using forest resources in our furniture and doing our part in protecting the world's forests.
This page includes an important letter from Wayfair's CEO, Niraj Shah.
At Wayfair, infant safety is our first concern. Learn more about crib safety.
See which items have a product recall by category.
Wayfair wants you to be safe while installing and using your fireplace. Learn more about gas fireplace safety.
Wayfair wants you to be safe while installing and using your pool. Learn more about pool safety.
Furniture tip-over accidents are preventable. Learn how to properly anchor your furniture to prevent accidents.
Get tips on proper ladder safety.
Learn more about appliance haul-away services.
This page provides instructions on safely installing a vanity unit.
Our Virtual Assistant can help resolve any issues or connect you with an agent.