Deciding to put a heated towel rail in the bathroom is one of the most common home improvements to make. You don't have to spend much to do it (though you certainly can if so inclined), but it's a practical addition that looks great. Having the ability to hang up your towels and get them dry before they need to be used again is a simple, but important luxury. We've all had that horrible experience of using a still-damp towel on a cold winter's morning.
The product was not the major problem with our experience. We decided that although the product was nice, the location of the electric source did work for us.
When we attempted to do a chat with Wayfair, that did not work. When we decided to return the product, our experience was less than acceptable.. Elaine. Wed Jun 10 2026