The ordering process and delivery were fine. The quality of the product is good. Unfortunately, the selling company, Aarco, did not pack this whiteboard with any protection. It was just stuck in a box! After peeling off the protective covering when we hung the board this week, there was a dent. I order online regularly and most sellers ship their product well packed. This is disappointing because the board is very nice otherwise. I would recommend that Wayfair suggest that Aarco upgrade their packing procedures. Thanks!. Kb. Buffalo, WY. Sun Feb 10 2019