Customers find this recliner to be very comfortable and a great value for the price. Many appreciate its size, noting it fits well in apartments and is not too large. The material is generally well-received, with some describing it as soft and leather-like. However, some customers have noted that the size can be small, particularly for taller or larger individuals, and opinions on the material are mixed, with some finding it less comfortable than expected. The quality is generally praised, with many reviewers highlighting its good construction and durability.