Customers find the product visually appealing, with many praising its beautiful appearance and color that brightens rooms. The quality is generally considered good, with some reviewers noting its luxurious feel and substantial weight. However, opinions are mixed regarding the product's durability, as some customers have experienced pilling and roughness after only a few months of use, leading to disappointment given the price. There are also mixed sentiments about the color, with one reviewer finding it bluer than expected.