Customers appreciate the product's appearance, with many finding it pretty and a great addition to their decor. The color is generally well-received, though some reviewers noted it was darker than expected or not the exact shade they anticipated. Opinions on quality are mixed; while some praise its good quality for the price, others find it to be of poor quality with fraying ends. The material is frequently described as burlap, which some find scratchy or thin, and it is noted to shed. Despite these concerns, many find the product useful for various occasions and settings.