Customers highly praise the product's beautiful and classy appearance, noting it looks even better in person. The natural stone pebble mosaic is described as unique and perfect for various applications like showers, floors, and fireplaces, with many appreciating the natural look achieved with different grout colors. Installation is generally considered easy, with reviewers enjoying the process and the final results. The material is well-regarded, with some specifically mentioning its suitability for creating a lava rock feel. The color options are also a positive point, with customers loving the variety and how they complement the design.