Customers praise the product's attractive appearance, noting that it is true to images and complements their decor. The stools are frequently described as comfortable with nice, thick cushions. Reviewers also highlight the product's sturdiness and good quality, with some mentioning it holds up well against children. Opinions on color are generally positive, with specific mentions of beautiful camel and nice grey options, though one reviewer found the white cushions to be yellow-tinted.