Customers report that the product is a good size and sturdy once assembled, with adjustable shelves that feel solid. However, many reviews highlight significant difficulties with assembly, citing unclear, picture-only instructions, numerous screws, and time-consuming builds that can take several hours. There are also concerns about the quality of materials, with some customers receiving dented or rusted pieces and noting that the metal is thin. Some reviewers feel the product is not worth the cost due to these issues.