Customers have mixed opinions regarding the product's color and durability, with some finding the color true to images and vibrant, while others report significant fading and discoloration after a short period, especially when exposed to the sun. The appearance is generally praised, with many finding it attractive and enhancing their spaces. However, some customers note that the color can be darker than depicted online. Opinions on the product's size are positive, with reviewers finding it fits well in their spaces. Quality is mentioned positively by some, though this is contrasted by concerns about durability.