Customers find the product to be attractive and well-made, with many praising its beautiful appearance and quality. The material is described as heavy and substantial, and the colors are as expected, with one reviewer noting a deep rich brown with a burgundy hue for the "red" option. The product is considered a good value for the cost and is expected to last a long time. Some minor concerns were raised about edges not matching up and the possibility of the material shattering if dropped, as well as a desire for a soft bottom to prevent scratching surfaces.