Customers praise the product's high quality and luxurious appearance, noting its beautiful design and soft material. The color is generally well-received, with many finding it versatile and true to photos. The product is considered a good value for the price, with some reviewers stating it looks more expensive than it is. However, some customers experienced minor issues with material quality, such as runs in the cover, and found the feel to be slightly scratchy. Additionally, there were mixed opinions on the size of the shams.