Customers highly praise the product for its exceptional comfort and softness, with many noting it's so cozy they don't want to get out of bed. The comforter is also described as warm and ideal for colder months. Reviewers appreciate its oversized dimensions, making it roomy and large. However, some customers report that the product sheds significantly and is too heavy for regular washing machines, suggesting dry cleaning. Opinions on how the bedding holds up after washing are mixed, with one reviewer experiencing it hardening.