Customers are highly satisfied with the product's appearance, with many describing it as stunning, beautiful, and luxurious. The color is consistently praised for being true to the picture and bright. Reviewers also highlight the excellent quality and thickness of the rug, noting its soft feel. The price is considered excellent and terrific, representing great value. Some customers mention that the rug sheds initially, which is expected for a wool rug, and a few found it a little difficult to clean due to its raised pattern.