Customers praise the product's beautiful appearance and vibrant colors, noting that it looks exactly as pictured. The softness of the material is frequently highlighted, with many reviewers describing it as luxurious and pleasant underfoot. The quality of the rug is generally considered good, with many satisfied with their purchase. However, some customers found the product to be thinner than expected for the price and noted that it can be slippery, requiring a rug pad. There were also a few mentions of wrinkles or lumps that took time to flatten.