Customers praise the product's beautiful appearance and vibrant colors, noting that it often looks more expensive than its price. The quality of the material is frequently highlighted, with many reviewers describing it as thick, well-made, and luxurious wool. The product is also considered a good value, offering excellent quality for the price. Some customers have noted a new rug smell upon arrival, which typically dissipates over time. A few reviewers mentioned shedding, particularly in the initial months of use.