Customers generally praise the product's quality and durability, noting its solid construction and ability to maintain its appearance over time. The design is also frequently highlighted as appealing, with some appreciating its dual functionality as a fire pit and a coffee table. However, opinions on quality are mixed, with some reviewers finding it cheaply made despite its reasonable price. The design aspect also received mixed feedback, with one reviewer noting a crooked safety heat bar and another pointing out that the grill is not food-grade.