Customers highly praise the product's functionality, with many noting its effectiveness in draining dishes and protecting work surfaces. The material is described as very absorbent and good quality, contributing to the overall positive sentiment. Reviewers also appreciate the product's convenient storage, as it can be easily put away when not in use, and its size, which is considered ideal for various kitchen spaces. The quality of the product is frequently highlighted as excellent, with some customers stating it is the best they have encountered.