Customers highly praise the product for its excellent quality, exceptional thickness, and superior softness, which contribute to a comfortable and luxurious feel underfoot. The product is also noted for its attractive colors and reversible design, offering versatility. However, some users have experienced issues with the dye fading when wet and the product's tendency to slide on tile floors, necessitating a rug pad. Additionally, the product's substantial weight can make it difficult to dry after washing.