Customers find the product to be visually appealing, with many praising its appearance and noting that it looks as pictured. However, assembly is frequently described as difficult and time-consuming, with some users needing to drill additional holes or use power tools. The quality of the materials is a mixed bag; while some appreciate the solid wood construction, others report issues with delicate wood, chipping paint, and flimsy drawer components. Despite these challenges, many customers feel the product offers good value for its price.