Customers highly praise the product's beautiful appearance, with many noting its rich colors and plush texture. The quality is consistently described as excellent, with reviewers appreciating the product's durability and well-made construction. Many customers also find the product to be a great value for its price. However, some reviews mention that the colors may appear slightly different in person than in online images, with blues sometimes looking more gray. Additionally, a few customers noted that the rug takes time to lay flat after unrolling.